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In the last few months, I have come across worrying signs in the meetings that I’ve had with our valued customers. Not only are we struggling out there to keep our heads above water, to weather out the current storm of difficulties and demanding organisational needs, but this constant drive for more for less (and with less) from organisations at the moment is leading to us losing our humanity.

That’s a bold statement I know, however I have recently been working with people maltreated by their employers, I’ve seen how people are off with serious illnesses (cancer, pneumonia, strokes) as a result of stress and work, and I’ve seen first hand how callous and inhumane some CEO’s and leaders feel they have to be in order to get the job done and deliver what needs to be delivered.

Now I believe that no one wants to be horrible. No one wants to be inhumane, but when we are set impossible targets, when we are under more pressure to deliver than ever before. Sometimes we get caught in the story, get caught by it all, and perhaps we ignore things that we really shouldn’t ignore. Tolerate things that we really should not tolerate.

The system at the moment is one that doesn’t want us to think or care. It wants us to deliver – to give more and more, faster and FASTER, with less people, less time and less budget.

So how can this system work? When we look at it like this surely this is untenable, surely this can’t work? Well it can’t work long term. It can short term, but that is only if we treat people as a consumable resource. One that is ultimately replaceable when one is worn out or not of use anymore – (sound familiar the contractors amongst you out there?)

However on a more positive note, people are remarkable, and at the moment they are the glue that keeps organisations together, the oil that keeps the cogs of the machine running, even though they are severely understaffed, is the will and power of their people. So isn’t it time that organisations said thank you to their people? The people who enable the business to keep in business? Who deliver, who go beyond the call of duty to ensure the mission impossible is fulfilled and made possible?

Isn’t it time that we actually brought the humanity back into business? A business where we dared to care, where we stood up for a work colleague, where we stood up for each other?

There is some interesting new research that shows that people are losing their ability to empathise. Nowhere is that more obvious than in the workplace. We don’t see the ‘work me’ as who I really am. So we do things at work that we’d probably never do in our personal lives. We also forgive behaviours that we would find intolerable outside of work, because ‘that’s just the way it is here’.

You see, as we are put under more and more stress so we become more individualistic, we rightfully look after ourselves first because we do not have the resources in our fuel tanks to protect more than just us. We can’t look after everyone anymore, we’re so busy trying to get our own impossible to-do list done, that we struggle to find time for anything else.

So sometimes we might send a snotty email or have a curt conversation with someone that with hindsight we regret. We might say yes to something, when actually we wish we’d said no! And what about when we witness other people being treated in a way that we wouldn’t want to be treated? Do we turn a blind eye? Do we look the other way? Do we not make a stand for fear of being picked on next? It’s totally understandable, but is it right? Is our silence allowing our natural empathetic responses to be dampened and lessened?

At what point do we say no?
Where is the line that someone has to cross before we say that’s not OK?
When we lose our empathy, we lose our humanity.

You can deliver more, if you care and look after your staff. Investing time and effort into your staff isn’t a luxury it’s a necessity for ensuring a happy, successful and productive organisation! There is so much research on this, and yet right now there are few organisations that are putting this into practice.

I mentioned earlier that its time for us to not tolerate things we are currently tolerating. To challenge what we feel isn’t right. There are basic human values that are being tested here today in today’s business practices. Inhumanity is being tolerated, and that’s something that has to be checked. Has to be stopped.

So how do we do that?
Well, release the hand of fear for a start.. Fear has been controlling many of our lives for too long. And.. get together to say NO.

When we are running the story that it is just us, just me vs. the organisation then if I stand up and say no then I am just a trouble maker. However, if I find like-minded people, people that believe in what I believe in then we can ally together. If we stand together, we are stronger, its hard to call you trouble makers when you have a team of 20 allies!

So how about making that list of allies right now? How about getting together with others to share the problems and difficulties you face? Remember a problem shared is a problem halved, and a monster shared is a monster halved too!

Find you own ‘rant buddies’ people at work that you can just go and have a good 5 minute rant about something with.

Find people that have witnessed similar bad behaviours and band together to do something about it together. You don’t just have to have one group of allies, the wonderful thing about allies is that you ally together over one cause, so if you have more than one cause, you can have a different set of allies for each!

Too many people right now are making passive choices. Its time to be pro-active, time to make active choices to change the way your workplace is.

The only way to change the way we work is to band together and to work together in a different way. To actively champion the causes and values that you hold dear and prove that working in a more caring, supportive, encouraging way is the way to get more done!

So let this month be a month that you find and get together with like-minded people in your organisation. The time for isolated working is over, its time to band together for a common purpose, a common goal. And I think that standing up for what is right, standing up for real human values, and treating people fairly and equally is a darned good common purpose to have!

If you can’t make that group in your own organisation, remember that here at Meta we are happy to be your rant buddies, and we’re happy to put you in touch with other people that feel just like you.

We are passionate about doing all we can to change the way we work. Its time for a more evolved way of working, and if you’re willing to make a stand for that, then we are with you every step of the way.

So call on us for support or guidance, we are always here for you, our valued customers and friends, and we always will be.

Wishing you a wonderful month!

Jo xxx

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Often, when we are pensive, others will ask us what we are thinking about.  There is a more important question: How are you thinking?

It is how we think about things that has a dramatic effect, on both us and what happens.  Consider it for a moment.  If you are thinking about your summer holiday, it can have a different effect on you, depending on what sort of thoughts you are having.  Remembering the fun you had and feeling again the sense of relaxation and happiness will make you feel good, and ‘feed your soul’ for whatever you are doing now.  Adding to that memory, thoughts like: ‘I wish I was there now instead of here’ will create some resentment and reluctance in your performance in the here and now.

Similarly, when we think about the future, if we imagine things working out, we approach them with a positive mind-set and generally manage to overcome any obstacles.  However, if we are anxious or negative about them and imagine things not working out, we approach them in a way that betrays our feelings about them and often create the very story we didn’t want.  On top of that, we approach what we are doing immediately with that same mind-set and often upset other apple-carts that had nothing to do with what we were thinking about!

Because we think all the time, we are often unaware of the fact that we are in control of our thoughts – we can catch ourselves and choose to think in a different way about things

If we stop the spiral of negative or anxious thinking in ourselves, we do ourselves and the world a favour.  That sort of thinking creates stressful chemistry in our bodies and wears us out, physically and emotionally.  And it doesn’t help us to deal with things better, it perverts and narrows our perspective and wisdom.  The knock-on effect is that we deal with whatever we are doing less effectively and, with the people around us, less usefully.

On the other hand, choosing to have more useful thoughts calms our body chemistry down and reduces our stress, leading to us being more effective.

So, how do we choose to have useful thoughts?  When you find yourself in that negative spiral, ask yourself some of these questions, until you find one that works:-

What different angle could I take on this?

  1. How would someone who wasn’t anxious or negative about this be thinking about it?
  2. Is how I am thinking about this helping me to deal with it and, if not, what would be more useful?
  3. What would distract me from thinking about this at the moment, so that I can regain some perspective?

Our thoughts are very powerful in creating our realities which means that it is worth our while to take back control of them, so that they are more useful in creating the reality we want.  So have a go – don’t let them run the show!!

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THE RIPPLE EFFECT (and why it matters to you and your organisation)

At Meta we’re always interested in scientific research that backs up our own idea about how organisations work. Recently we were made aware of some really interesting research done in America on social networks, by the excellent author Dr David Hamilton.

During a recent seminar we attended Dr David Hamilton referred to ongoing research that shows that how we interact with others has a lasting and surprisingly big impact on others. This impact is what is known as the ripple effect. This quantum physics term essentially says that how we are in any interaction, has a positive or negative ripple outwards. The surprising thing is just how far that ripple ripples out!

How we are in all our interactions with others (e.g.: happy, sad, positive or negative) ripples outwards into our social network. Our mood is like a stone when dropped in a pond. It has an initial impact as it hits the surface and then that ripples outwards across the pond, and actually our mood can affect someone we’ve never even met.

In research done at Harvard University on a social network of 12000 people (that’s a real social network, not a Facebook one!) they tracked and measured how the mental health changed in individuals in response to mental health changes in their social network. There were some really interesting results! For example, if a friend of yours becomes depressed for any reason, it increases the likelihood that you will also become depressed by 93%. It works the same with happiness. A happy friend can increase the probability of you becoming happy by 25%, and a happy best friend can increase your likelihood by 63%! The fact is that we transmit our moods to those around us, in fact that ‘emotional contagion’ can be measured up to three steps away in your social network – that’s your friends’ friends’ friends! And you may not even know your friends’ friends’ friends’, but how you are has an effect on them!

Let’s just think about that for a moment in the work environment. Our workplace is also a social network. Everyday we interact with different people. Some are in our immediate sphere of influence, our own team, then there are those in the wider team, other departments, other management levels within the business, and then there are those outside of the organisation, our customers, and our business partners.

Many studies show that the success of teams is heavily influenced by the mood of one or two individuals, if a leader is happy, it can lift the mood of a team, and if they are sad or angry, it can lower the mood.

This leads us at Meta to think more deeply about this. To us, it seems there is a simple choice to be made, and yes, we always DO have a choice about this. Every day, remind yourself that actually every interaction is an opportunity to spread a positive contagion through your organisation.

Think about it, if you’re friendly and positive to a colleague, that has the potential to ripple outwards to not only them, but also their team, and anyone else that comes into contact with them through that day, up to three degrees of separation.

Let me put that into some figures for you.. Let’s say that there are 10 people that you are close to at work, and let’s say that each of those people have 10 people that they are close to, that’s already 100 people that you have the potential to effect positively, in only 2 degrees of separation! Now when you see it like that, you begin to realise that how we are at work really does make a difference!

So let’s get back to the most basic choice of all. What kind of ripple do you want to be? Do want to be a negative ripple or a positive ripple in your organisation? The research shows that actually the effect you will have will be pretty much similar, so if that were the case, why would any of us choose to be a negative ripple?

In the busy, pressured working environment that many of us find ourselves in these days, it’s sometimes easy to fire off that angry email, or perhaps chastise a team member or colleague in front of other people. And that is OK, as we are only human, and we’re not expecting you to be perfect here! We are just making you aware of the fact that how you are in EVERY interaction that you make, be it face to face, on a phone or indeed virtually via email, has an effect.

So think of the ripples you’re making. They are not just affecting those that you interact with, but also their work colleagues, their department, their customers, and even their family!

Oh yes, that ripple doesn’t just stay at work – it also comes home with us. Think about it, when you’ve had a bad day at work and you come home frustrated and angry, how does that mean you are with your family? Maybe you get a bit snappy with the kids or maybe you aren’t your normal loving self with your partner? This ripple effect thing is a bit of a bugger when you think about it!

At Meta we hope to be a positive ripple in the world of work. We believe that the most productive, effective and excellent teams and organisations are the ones that understand that these things do matter. They see the value in their interactions, and see every phone call, meeting, 1-1 or emails as an opportunity to spread a more positive, friendly ripple out into the world.

If you’d like to know more about the ripple effect and how it can help the culture and working practice in your organisation then get in touch, we’d love to talk to you more about it!

Have a great summer!

Jo and Di x

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Do you ever wonder who you really are? We all have a version of ourselves with the traits that we recognise, and often a second version which is how we would prefer to be seen, but accepting the whole of who we are is another matter entirely!

I find that most of the time I like who I am, and can deal with my own quirks, and be forgiving of them, but once in a while they really catch me out. Examples would be: when I am ill, and become very sorry for myself, and at the same time, very cross with myself; when I don’t know how to handle something, and I begin to question my ability in other areas as well; and when I know what I would prefer to do, but I feel myself bowing to the pressure to follow other people’s way rather than my own.

Learning to take a step back and accept things as they are, including my own behaviour or reactions, is for me a vital part of being who I am, that I am gradually getting better at. I also realise that it is sometimes helpful to have someone else’s view of you, to help you to keep it in perspective.

Growing into being who we really are is a lifelong job that we all have, and one that it is worth considering once in a while. So, some questions worth asking yourself:

  • Do I like me? And if I don’t answer positively, what does make me likeable?
  • Do I accept my own quirks of character? And if the answer is no, what would help me to be more accepting of them?
  • Do I follow my own preferences, or am I swayed by what others think, or the pressures around me? And if I am swayed, what would help me to stay true to myself more often?

Remember that none of us is perfect, and all of us are wonderful, unique and special, and appreciate yourself in this light, before you look at anyone else.


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Have you ever had that one small thing that didn’t go as you wanted?  I say ‘small thing’ but of course, I mean that thing that becomes the only thing that happened that day!!  Somehow, no matter how much goes right in a day, the one thing that doesn’t is the one that takes over your thoughts, your view of yourself and others, and your mood.  We know, logically, that it is a minor part of our life and that we will probably forget it eventually, but emotionally, it fills our world.

So how do we regain our perspective when something catches us like this?

The first task is to distract ourselves.  Our thoughts are busy reinforcing that we are wrong, or were wronged, and finding more and more reasons for being upset or angry, so we need to get out of the spiral.  What makes you forget everything else that is going on?  Is it music, a jigsaw, a good film, a hobby you love, playing with your children?  We need a repertoire of these distractions to call on when this happens, so as to create a space that allows our mind to begin to regain perspective.

Secondly, we need to recognise that the reason something can take over our world like this is that it is linked to something important to us emotionally: maybe someone made you feel small, or stupid, and that hurts; or you made a mistake, and you always want to get things right.  There are lots of possibilities, but most times it does link into some breach of our core values in some way.  So, what was it about the event that upset or angered you?  Now consciously find at least ten counter-examples of when this core value was supported: people liked what you did; you were thoughtful, etc.  This is to remind yourself that your world really isn’t not working all the time!!

Thirdly, we need to forgive.  If others were at fault, see them as children who don’t know any better and let it go.  If you were at fault, remember you are only human, and if you got it right every time, you would be divine!!

By now, you will be beginning to regain perspective, so take a breath, and reward yourself with a treat!  You’ve just put yourself through the mill and started working to put yourself together again, so you need a little pampering!  Be kind to yourself, as you would to a friend who had been through the same thing.

Finally, it’s important to do what you can to avoid a similar battering in the future, so ask yourself: ‘What will I do differently in this sort of situation in the future?’  And, for a moment, see yourself using the alternative approach.

Above all, remember:  most of the time, your life works pretty well!


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So, you’re beginning the day, you gently swing your sleepy legs over the edge of the bed and stretch – the same as you do every morning.

You look at the clock, 6.30am again – Same as yesterday’s clock. That floorboard creaks as you walk on it, reminding you that you must do something about it. The tiles at the bottom of the stairs are cold on your feet, reminding you that you forgot the slippers again.

And so it continues, you’re daily routine. The cups, the two sugars, the saucepan and porridge oats.

The slightly impatient call from the bottom of the stairs to the sleeping family that lets them know you have given them an extra 5 minutes slumber!

How quickly we fall into routines that, over a period of time become uninspiring and enhance that feeling of monotony.

But wait…. the sound of smaller, lighter somehow excited feet are heard.

These are feet that woke up with a purpose – These feet wanted to feel that carpet squirming between their toes!

These feet now want to jump down those stairs in front of them – maybe from the top all the way down! They thrill at the cold of the floor tiles underneath them at the bottom of the stairs, making them move faster.

Attached to these feet are also two excited legs and a body that holds up a face that is brighter than sunshine. This is because through these eyes, nothing looks the same!

In the world of this four year old, every day is new. The previous day is somehow partially wiped from memory so that the opportunity to create magic today is presented.

Every task or challenge, from waking up to getting dressed or brushing teeth is embraced with gusto!

We live in busy times, our lives are sometimes so full that we just climb on the treadmill with everyone else and join the queue, not really thinking about where we are heading because it’s the same as yesterday.

So the challenge is…. slip back into those four year old feet again tomorrow morning and feel the carpet between your feet; look out of the window at a new and different day and grab it with both hands.

Re-frame what always happens into something with a wonderful, slightly odd and exciting feeling, the one you lost touch with when younger – And love it. Then at the end of the day, sleep soundly and dream of where those four year old feet might take you tomorrow?


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I know this is a strange topic for me to choose – anyone who knows me will know that I am not very technology-minded!  Yet I have been thinking about how powerfully technology can actually help us make a difference, prompted in part by the book ‘Here Comes Everybody’ (see review).

At the same time as email seems to be giving people at work more and more to do and respond to urgently, it is also enabling us to keep easy contact with friends and family who live at a distance.  At the same time as social networking technology enables people to express their trivia to the world, it also enables social movements to build quickly and influence world affairs.

And, on a simpler level, the technology of digital cameras means that my grand-daughter can have a wonderful time taking as many photos as she likes, and practising how to take really good ones, because we can just save the best ones.

I often bemoan the fact that technology makes us its servant, but am reminded again that, when it is technology that is the servant, when we use it well, it can transform our world.

So every time we use technology to easily and quickly lift another’s spirits with our communication, every time we use technology to express our desire for justice, peace, human rights, every time we use technology to bring joy in some form, let’s celebrate it!

And whenever we use technology without good purpose, let’s question it, and ask what else we could do, so that it served us better.

This will reach you through the internet, the world-wide web, which was deliberately established to be an open and free means of global communication.  The original intention was to allow anyone and everyone to have access and to be able to express themselves and communicate with others.  This was based on a belief that, when given that possibility, the best of human behaviour would shine through.  Let’s prove that right!!


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This is a story written by one of Meta’s friends. You may recognise the theme! And thank you, Spence!

The Be Perfect driver was a successful driver. Everything he did was as close to perfect as he could make it. Anything that he was asked to achieve, he strived for 100%, even 101%!

A very commendable attitude everyone said.

From very early in the morning until late into the evening, the Be Perfect driver committed his time to his work and to making sure that everyone was “happy” with that work. (He is even writing this at 9.25pm in his lounge!) He knew his job well and his experience was well respected with many of his colleagues and peers.

He always took the time to support others, even when his own workload was heavy – never one to let anyone down. From time to time, he found himself on very tight deadlines which meant that occasionally, his usually high standards slipped a little.

This had an unusual effect on the Be Perfect driver – How could he have let his most precious asset slip?

Was this the point where people found out that he couldn’t do what he said he could?

Even though he said he could, could he do the job?

Now the Be Perfect driver was slipping into confusion, all the perfection was disappearing from his world and being replaced with….Doubt.

This caused the Be Perfect driver to feel less than perfect, in fact he felt as though every part of what he had worked so hard to achieve was being unravelled. People would think that he wasn’t quite as good as they first thought. They would not put so much trust in him in the future. He would slowly but surely be squeezed out.

The Be Perfect driver pulled over into a lay-by to try to figure out how he would fit all the things he had to do into the ever shrinking time line he had AND do them all perfectly.

As he pulled in, he vaguely noticed another similar looking van parked up. Leaning up against the van holding a cup of tea, was a man who looked uncannily like himself only….. better. He wasn’t sure what it was that was better about this other man, only that he looked, well, good!

Now being a man who liked everyone else to be happy, the Be Perfect driver decided to find his best smile and go over and say hello to the other driver.

“Hello” He said in his best voice and with his best smile. “I’m the Be Perfect driver, you look familiar, have we met before”?

The other driver smiled a relaxed and contented smile. “I’m the Be Happy driver” He said.

“We’ve met quite a few times, but mostly just short glimpses these days”

The Be Perfect driver was a little confused at the Be Happy driver’s response. What could he mean, just short glimpses?

“I used to stop here for a cup of tea quite often” Said the Be Perfect driver. “These days though, I just have so many things to do, I barely have time”

“I know” Said the Be Happy driver. “All that training to deliver, then more to design and write AND making sure that it is all up to standard – can’t afford to let the side down. Then there’s the family, and the work to do on the house, it just keeps getting bigger and bigger”.

“But how do you…..” The Be Perfect driver was just about to ask how on earth the Be Happy driver knew all these things about him when the Be Happy driver continued..

“I was just like you, up at the crack of dawn and back at stupid o’clock, missing the kids go to bed and then collapsing in the chair when I got home. One day it all got on top of me and I didn’t know what to do first. I didn’t talk to my wife because it was just boring work stuff and she was busy trying to project manage everything else that was going on.

“Then one day, I went to see a good friend of mine. We weren’t supposed to be talking about my troubles but it just ended up coming out in conversation. As I was talking, I heard myself saying something to my son a few days earlier and it just hit me that I was unhappy. I was trying SO hard to pull everything together and keep everyone happy but all I was achieving was more stress and behaving in a way that was actually making people UN-HAPPY”.

“My friend asked me a fairly simple question. She said that trying for the best result was a good trait but if I could change being perfect to something else, what would I choose?”

I thought for a minute and decided that rather than having a “Be Perfect” driver, I would rather have a “Be Happy” driver”.

“I started to think about all the things that I had to do, all the people I needed to please and all the stress I was piling on myself and my family. Then I asked myself how I could achieve all of these things from a Happy perspective”.

“As I thought about each task, I thought about how I could fit in a little treat to make me feel happy as I worked. I also thought about a bigger treat at the end of each week, just to celebrate what I had achieved, even if I hadn’t managed to do everything. At the beginning I was worried that doing this would mean that my own standards would dip, but guess what – they actually went up! Because I was enjoying what I was doing and letting myself have a little treat every now and then, I was really pleased with the results – And so were other people!”

“It seems that a little time spent making sure YOU are happy has the most wonderful effect on other people. Somehow, I don’t find them asking for so much of my time these days – maybe because what I do for them now is closer to being right the first time. I don’t feel quite as rushed as I used to – maybe because I am enjoying the work” (and looking forward to the treat!)

I enjoyed lying on the floor the other night with both of my daughters sitting on my back while I read them a story – Something I hadn’t done for a while without speed reading and bundling them off to bed so that I could carry on with work”!

The Be Perfect driver was stunned, it was as if someone had just described his life!

He looked at the Be Happy driver for a long time. The more he looked, the more he wanted to look and feel like him.

“Do you think I could do the same as you”? Said the Be Perfect driver.

“Absolutely”. Said the Be Happy driver. “Do you know what makes you happy”?

The Be Perfect driver thought.

“ My kids when they laugh, going to football on Saturday and watching my son, nice cup of tea with milk and two sugars, watching a romantic film with my wife, watching……”

“Okay, okay” Said the Be Happy driver. “Use all of those things and more as your treats. When you don’t have much time, use the short treats, when you have more time, use the longer ones. Enjoy it when you use them”.

The Be Perfect driver looked at his watch.

“Time I was off on the road again”. He said to the Be Happy driver. “Thanks for the chat though and I’m definitely going to use my treats and think more about what makes me happy”.

“One more thing before you go”. Said the Be Happy driver. He drew a big imaginary hoop in the air. Then he grabbed it and passed it to the Be Perfect driver.

“Take this”.

“What is it”?

“Inside that hoop are all the things that make you feel good. Sometimes, when you’re struggling to find “Happy”, throw the hoop on the floor and step in it. Let yourself feel all those good things surround you and fill you up. Once you have topped up with “Happy”, pop the hoop in your pocket and carry on”.

“Thanks”. Said the Be Perfect driver looking a little confused.

Are you coming this way next week”? Asked the Be Happy driver.

“Yes, on Tuesday” Said the Be Perfect driver.

“Stop off for a treat and we’ll talk again. It’s been nice”.

“I will”, said the Be Perfect driver as he turned and walked back to his van, all the time feeling the hoop in his pocket filling up with happiness.


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I am feeling proud of myself this year!  So far, I have arranged to spend time with five friends that I haven’t seen for ages – well over a year.  It is so easy to let friendships drift in our busy lives, and my friends are very tolerant – they stay friends even through the periods of non-contact.

One of my dear friends died before Christmas, and I hadn’t seen her for about five years, although we had talked on the phone – too much hassle to arrange to go and visit, and now it’s too late.  I vowed to make sure that much of a gap didn’t happen with any other friends, looked at who I hadn’t seen for ages, and started planning.

These people have shared chunks of my life, often been vital in lifting my spirits, and loved me at my best and my worst.  They deserve a little effort on my part!  And there is great pleasure for me in re-connecting with them, catching up, sharing our stories.  Friends matter and cannot be taken for granted, and we can also make new friends in sites online such as Live Chat ChatEmpanada which is great for this.

Who have you drifted away from?  Who would you enjoy seeing again?  Do find a little time to arrange to meet up with them – it’s worth it.

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It is so easy to get caught up in busyness isn’t it! We have so many things to do, and never seem to get to the end of it.

I have been given the opportunity to write this month’s update, and at first I thought, ‘I am too busy…’ Then I thought again, and realised that it was the perfect time to consider what the busyness is all about. After all, we are called human beings, not human doings!

When I am being me, I tend to be gentler, less hurried, and I pay attention to the important things. I have time to walk with my granddaughter, Amber, stopping at every cat, every flower, and enjoying them. I have time to talk, with friends and strangers, and enjoy the conversation. I have time to appreciate being in my home, and the pleasure of making it really feel like mine.

When I am thinking about what I have to do, I become more rushed, more stressed, notice the lacks rather than the positives more.

Do I end up doing nothing if I allow myself to be before I get into doing? No. I do what I have to do, with more heart involved, with more effectiveness. Our being is driven by our hearts, our doing is driven by our heads. My heart will allow my head in, but my head is less willing to give space for the heart as well.

And when I die, I would like to think that people will describe me in terms of how I was, and how I approached things, not what I did. None of us want an epitaph that just says: ‘She worked hard, and did lots of things.’

We sometimes forget that everyday spirituality consists of a smile, a friendly and patient ear, a kind word, a thoughtful gesture, a sense of humour. Our spirits thrive when our heart is brought into whatever we are doing, and when we remember that we are above all about being.

So next time you are about to rush into the next task, just stop for a moment, and allow yourself to be, then take your heart into what you are doing, and help to change the world.


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