Archive | Working smarter

CREATIVITY AT THE SOURCE OF BUSINESS

By Di Kamp on November 10, 2002 in Ways of thinking, Working smarter

For many years, especially in the early days of running a small business, I never quite saw the link between creativity and my work. Creativity for me meant paint a picture, do a drawing, mould a piece of clay, even perhaps do a bit of singing. Then I started to discover that when I actually did something creative, work and my business seemed to flow that much easier. Here is another paystub maker online review which might help your business.

I started to question for myself what is creativity and saw that in actuality that creativity is full self-expression. It takes many forms and is a natural extension of our gifts. In coming to accept this realisation, I could begin to clearly see the link to the work I was doing. My work and the business I had created were my way to contribute and share that with others.

The more I accepted the concept that my creativity is my unique self-expression, I found myself with a magical way in which to clearly set my vision, values and actions for starting and maintaining a viable, sustainable business, and the more I allowed and activated my creativity the easier it became. One of the most helpful exercises I did was to actually define for myself what CREATIVITY meant to me, choosing words that inspired and energised me. It has become a powerful way of reminding myself of who I am and how to BE in relationship to my business:

C Clarity

R Release

E Ease

A Action

T Timely

I Insight

V Vital

I Inspired

T Transform

Y You

Homework:

I invite you to take some time to discover the meaning of creativity and what it means in your life and your business. Take 5-10 minutes of quiet time to remind yourself as to why you started your business.
Write down what creativity means to you, where is it present in your life, where has it made a difference.
Ask yourself where has the use of my creativity really helped in a work situation.

Take the word Creativity and choose powerful, inspiring words to spell it out, then post it somewhere to remind you.

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Having Enthusiasm

By Di Kamp on September 4, 2002 in Living fully, Meta Org Blog, Self awareness, Working smarter

Have you noticed how infectious enthusiasm is? We all respond to someone who obviously has put their heart and soul into something rather than just their intellect.

The word enthusiasm originally means ‘inspired by God’ or ‘the God within’. This may sound off-putting to some of you, but it captures well the sense that enthusiasm is heart- or spirit-based, and therefore appeals to us at a deeper level.

An example I came across recently is of someone who works for Virgin airlines. She is a member of the ground crew, doing an apparently ‘ordinary’ job, yet she talked for half an hour of how much she loves what she does and whom she works for. She saw her job as important to the company’s success, and gave her all to it willingly, because the company also made sure that she was cared for, and had her own life as well.

To invoke enthusiasm in others like that, we need to ensure that they feel valued and important, and that their individuality is appreciated.

To invoke it in ourselves we need to find what makes our heart sing in our work, and build on that.

Homework

When are you enthusiastic? Look for what makes your heart sing at work.
When do you encourage others to be enthusiastic? Look for opportunities to make others feel valued and important, and cared for.

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Happiness

By Di Kamp on September 4, 2002 in Meta Org Blog, relating to others, Ways of thinking, Working smarter

As we start the new year, it seems appropriate to ask how we can make life a happier experience for all of us – let’s make a positive difference.

Keeping your fuel tank filled – see previous blogs – is a good start, because that will help you to be more positive in your outlook on life.

But what about those who have a negative effect on you, and seem to take that positivity away? Not only do they disturb your happiness, they also suffer a lack of happiness themselves – it is the rare person who really feels good when they are causing others to feel bad.

There are ways we can change this effect, to the benefit of all parties involved.

Don’t give away your power! Remember that we choose to allow something to affect us. After all, what to one person is a disaster, to another person is an exciting adventure – they have obviously made different choices about how to react. So choose to react differently to the person. Imagine their comment or attitude as a brief rain shower which temporarily wets you and then dries up. Even better, imagine that you have an invisible shield which protects you from getting wet at all!
Even more powerfully, experiment with how you can change their reaction to you, which causes them to behave in a way which affects you badly. Step into their shoes for as moment. From their perspective, what could you do differently that would provoke a different and more useful behaviour in them? We often unwittingly provoke just the behaviour we don’t like and by making a change in our own attitude or behaviour we can change theirs.

Homework

Practise using your invisible shield when someone next seems to want to offend you or upset you in some way.
Take a person that you always seem to have a negative reaction to. Imagine you are them, and ask yourself, ‘what would make me behave more positively with …?’ Use the answer to guide your behaviour next time you encounter them.

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Filling Your Fuel Tank

By Di Kamp on September 4, 2002 in Meta Org Blog, Resourcing yourself, Working smarter

Imagine that you have a fuel tank which contains your energy and resourcefulness. Most people tend to empty their fuel tanks faster than they fill it, so the orange light is constantly flashing on their dashboard. When your fuel tank is almost empty you will never perform at your best – that requires a full tank of energy and resourcefulness.

How full is your fuel tank?

It simple to top it up. Every time you smile or feel good, you put some fuel in – it need only take a breathspace. We call it having treats and we recommend that you have hundreds of treats every day.

A treat is anything which makes you smile or feel good that you can access through your senses: sight, hearing, taste, smell and touch.

Homework

1. Make a list of possible treats for each of your senses
2. Allow yourself at least one breathspace an hour for a treat

The world is full of potential treats, so exploit the possibilities and make yourself feel good.

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Being a Customer

By Di Kamp on September 4, 2002 in Meta Org Blog, relating to others, Working smarter

I have recently been working on a proposal to help an organisation become more customer focused, and it has really made me think about the other side of the story – the customer. My conclusion is that we all need training to be good customers, not just to treat customers well!

Most of us are passive victims as customers, whether the responsiveness to us is good or bad. Yet with a little pro-active effort on our part, we can often change our experience for the better.

For example, smiling, saying hello, saying thank you, all make a difference to our server and take little from us. Imagine for a moment that you are that server. You have to be pleasant all day/evening to the unresponsive and unsmiling creatures most of us are – wouldn’t you get to the point of being unresponsive? On top of that, you maybe have a boss who never praises you, and doesn’t appreciate what you do – are you sullen and fed up yet?!

We can help people to want to serve us with a genuine smile, by treating them well, by making them feel noticed and valued. And if they do make an effort for us, we can appreciate it, rather than only commenting if we have a complaint. Let’s have a ‘Being a Good Customer’ week!

Homework

Smile and say hello to 5 people who are in some way serving you this week, even if they don’t respond.
Thank anyone who serves you well this month, and maybe write a letter appreciating their service to their boss.
Apply the same principle to those who ‘serve’ you at work – your colleagues, and those from other departments who help you to do your job.

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HOW I AM AFFECTS HOW I WORK WITH OTHERS – REALLY!!

By Di Kamp on September 4, 2002 in emotional intelligence, Excellent organisations, Leadership, Meta Org Blog, relating to others, Working smarter

‘I’ve always prided myself on being good at analytical/logical thinking, and when I was asked if I would like to go on a programme on developing my skills as a leader I thought I would learn to be even more logical and analytical. Half way through my first day all I could do was shake my head in disbelief.

We had spent the whole morning looking at ways I could make myself feel good and, although that was very pleasant, it felt both selfish and irrelevant to me as a leader.

The workshop facilitator persisted in looking at personal stuff for the rest of the afternoon, which was spent on how I think. Analytical? Nope! My intuition, for goodness sake! I haven’t used that since I was a child. I went home and told my wife that it was a most unexpected day. Two hours later she told me to shut up.

I was curious about the next day and had to admit I felt rather good about myself. As we began to explore what made a good leader I realised that I had what it took, but it wasn’t what I thought it was.

Since that five day session I think I have used about half of what I learned with Di – which is about 100%, at least, more than I have taken from other courses. It makes more and more sense, and it works. No, it really works.’

—————

Di says:

Adam spent the whole of the first day staring at me and shaking his head in disbelief. I could feel his gaze on me the whole time.

It’s a common reaction. At first many people think I am crazy. And I remind them that, when they do get themselves in a state where they feel good abut themselves, they are in a superb position to help others get more from their work.

Western society’s love affair with logical and analytical thought reflects a belief that science could solve all of our ‘problems’ This ‘logic’ breaks work down into boring and meaningless tasks, so that the work does not inspire and motivate, and ultimately the work gets done badly. Nice logic!

We have got to the stage in our culture where many of us think that work has to be boring, hard, stressful. If not, the story runs, we are not earning our money or our leisure time: “work hard, play hard’.

Homework

1. Enjoy your work today.

2. Give yourself some treats: stop and smell that flower, smile at that toddler, use your favourite soap, wear your favourite clothes.

3. Take a risk: go in after the traffic, leave your tie at home, leave your e-mails until you have spoken to everyone face-to-face

Enjoy your work today.

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MAKING WORK PURPOSEFUL

By Di Kamp on May 11, 2002 in Working smarter

I often hear that work is a means to an end for people. They do it so that they can earn enough money to do other things. What a shame to spend so much of your time doing something which doesn’t have any intrinsic fulfilment!

Yet we also come across all sorts of people doing all sorts of jobs who do feel that their work is worthwhile. What’s the difference? These people have found something to make their work purposeful.

Ways of making your work purposeful can be identified by asking yourself:

How does what I do make a difference in the world? For example you may be contributing to a service or product that improves people’s lives.
How does what I do help other people? For example you may help to make their job easier, or make them feel good by treating them well.
How does what I do use my talents and personal qualities? For example, you may be good at communicating and use that to please your customers, or someone whose sense of humour lightens the day for others.

When our work feels purposeful, we give of our best, and feel satisfaction with what we are doing. It gives meaning to all those hours spent at work. What is the purpose for you of your work?

Homework