Emotional Resilience

An aspect of emotional intelligence that we don’t often pay attention to is the ability to ‘bounce back’ when something unexpected happens. This can be anything from an unexpected traffic jam which makes you late, to a bereavement or drastic change of work circumstances. It is so easy to get knocked back in our culture. We tend to see the world as conspiring against us anyway, and so fall too easily into self-pity and being a victim of circumstance. If we were to view the world as ‘on our side’, then we would look for the gain from the change. When we develop emotional resilience, we react differently.

We forgive ourselves if our initial reaction is negative, and just let it go.

We pick ourselves up and get on with things, just like a child who has fallen over when learning to walk
We consider what the learning is for us in the particular circumstance, and actively take the learning.


Take an example where life dealt you an unexpected blow in the past. What have you/could you learn from it, in a positive sense?

Identify 4 ways in which the world has conspired with you, by offering you unexpected changes.
As you receive some ‘knock’ this month, stop and go through the process stated above.

About Di Kamp

Di Kamp is chief executive of Meta and has been involved in the field of developing people and organisations for 35 years. She has worked with a variety of organisations, and specialises in enabling senior managers to guide their organisations from good enough to excellence, and enabling management teams to lead their people in a way that will enhance their performance. Di has written several books, including manuals for trainers, one on staff appraisals, one on workplace counselling, one on improving your excellence as a trainer, one on people skills, and one on being a 21st century manager. She is currently preparing a further book on the secret of sustainable successful organisations.

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