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THERE IS AN ‘I’ IN TEAM – ‘looking after you’ for the benefit of all

Whilst doing a recent excellent team workshop with a large charity I was made aware by the head of the leadership team we were working with that actually there is an ‘I’ in team! – When you write the word TEAM in block capitals you’ll notice that within the A there is actually a capital I!

It was a bit of a revelation to me to find that I in ‘TEAM’ because at Meta we’ve always stressed how important it is to start with yourself when it comes to team working. Right now many of you will be working longer hours than you ever have and work no longer has the boundaries that it traditionally used to have – (Mainly that once you were out of the office the work stopped!)

It is vital therefore that you look after yourselves, and as any of you who have worked with us will know we put it at the forefront of the work we do, not just because its really important but because it leads to a greater capacity to work and enables you to be more effective and efficient.

With the advent of mobile technologies – the smart phone, the blackberry, the laptop – now office time has become extended to wherever you take your phone or laptop with you. That means that whereas before you did all your work at the office now many of you will work at home or on the way home. This extension of the office by mobile technology means the insatiable beast of our workloads now seeps into our home lives. The boundaries have become blurred between home life and work life and indeed for many of you this will mean working on the way home on the train, or finishing a report on the table in kitchen at home before dinner, or clearing your emails on a Sunday evening so that you have a clearer inbox before you start your working week in the office on a Monday morning.

Not enough of us are challenging this invasion into our home lives made by the never-ending demands of our workplaces. It leads to many of us having less time with our families and I hear all too often the complaint that children’s bedtimes are missed and weekend time with the family impinged upon.

It’s so important to start putting in firm boundaries to stop the flow of the unceasing tide of work into our personal and family time. First of all, make a record of how much time you spend working in an average week. What work is done in the office (and what times do you arrive/leave) and what work is done at home? – Be honest with yourself and after you’ve recorded it, review it and decide what you find acceptable and what is not acceptable to you.

The things that you decide are not acceptable are what I call the outer boundaries. They are the sea wall, put there to stop the excessive tides of work from overwhelming and flooding into your personal life to damaging effect. To the sports fans reading this, its like the outer boards on a cricket pitch, they don’t mark the boundary they are an outer (unmovable) boundary to protect the spectators. Then to continue with the cricketing metaphor there is the rope boundary (which is the actual scoring boundary), this is moved in and out dependent on where the cricket pitch is actually situated in the ground. Once you have established the outer boundaries – these are what I call your ‘non-negotiables’ for example – I will be home every evening in time to put my son/daughter to bed, I won’t do work on the weekends unless its an emergency, I won’t answer emails at home after a certain agreed time – then you can begin to work on the inner flexible boundaries.

What’s interesting is that when these outer boundaries are in place, you’ll soon see that actually no one is forcing you to do the work at those hours and if they are? Well that’s a conversation to be had with those that are asking these unreasonable things of you!

Then you can start to experiment with that inner rope boundary. Remember this is more flexible but no less important to creating that sense of balance in your work/life – perhaps coming home a little earlier (try 15 minutes earlier than normal at a time, not too drastic) or going in a little later. Perhaps banning work from home, or at least stopping doing any work at home? The fear is that if you’re not getting enough work done now, that you’ll get even less done if you do less hours, however the opposite is true IF it is done in the right way (See note below on state and energy) – don’t take my word for it though, do you own empirical research and see!

Now it’s all fine and dandy to establish these boundaries, but it’s important to not only establish them but also to start to look after you as well. Your state is the most influential factor when it comes to how you experience life. If you are tired and stressed its amazing how difficult and hard life can be, and isn’t it amazing when you’re having ‘one of those days’ how many irritating and obnoxious people there are in the world??

I’m trying here to lighten the mood.. Because for many of us work and life has just become heavy and hard work. This leads to us being grumpy not just in work but outside of work too, when we let the tide of work come in and never push back, then it has a serious effect on our relationships at home too.

Clearly it’s time to have a re-think. Because right now what most of us are doing isn’t working for us, our family or ironically for employers either!

Think of your mind and body as a light bulb. In order to work, it requires energy (in this case electricity) and if it does not have enough energy it does not light up. Far too many of you are running the light bulb that is you on the lowest setting on the dimmer switch! There’s not much energy in you, so you barely light up or function.

You are a being of light! – No, I’ve not just gone all airy-fairy and spiritual on you, at the smallest sub-atomic levels you ARE pure energy. So if you are energy, surely its important to keep your energy topped up?

The first and quickest way to do this is to sleep well! Research that we revealed in an update from last year says that we need a minimum of 7 hours sleep to be effective, and ideally 8 to ensure we are functioning at our best. How many hours did you get last night?

Secondly it’s important to take your breaks when you are at work, AWAY from your desk! Back to back meetings are not conducive to working at your best, regular breaks are regularly highlighted in research as being needed to ensure consistently high levels of performance at work.

Thirdly top up your fuel tanks on a regular basis – at work, on your way to and fro from work, and at home. Make a list of 20 things that give you that energy boost that can help you top up your internal fuel tank and make sure you have the list with you at all times. When you wake up in the morning ask yourself the question – “where is MY fuel tank today?” – if its low then make sure you have plenty of things to top it up before you get to work!

When you look after yourself and fill your fuel tank on a daily basis, as well as putting in firm boundaries when it comes to your work patterns, you’ll notice that work and life just gets easier. Its not rocket science, and yet most of us have let these things slip in the last few years.

So make a stand for you, and actually it won’t just be your family that thanks you, it’ll be your employer too. Why? Because working in a more natural, energy efficient way like this ensures that you’ll get MORE not less work done at a higher, more consistent quality.

Wishing you a great month,

Jo xxx

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BEING GROWN UPS AT WORK

I overheard a conversation on the bus the other day, where someone was talking about how she had been to see her child’s teacher, to ask her to help with some minor bullying that had been going on. She had clearly handled it well, with both politeness and firmness – a lovely example of being grown-up – and she had achieved the outcome she wanted. Her finals sentence was: ‘If only I could be like that with my boss!’ and that left me wondering why not as well?

Somehow we have generally learnt to behave more like children than grown-ups at work: there are goody-goodies, shirkers, those who hide at the back of the class, little cliques, the popular ones – it sometimes looks and sounds more like a school playground than a workplace! I know, I am exaggerating, but you know what I mean.. And we give away our control to ‘them’ – some ill-defined stereotypical people in authority, the ‘bosses’ – and then moan about our lack of autonomy.

I think this happens because of the history of the workplace: once upon a time it was generally true that bosses ram the place by command and control, and treated workers as if they were unreliable, unruly children with no intelligence or maturity. But I believe the story has changed, and there is more recognition of the importance of working together to produce results, and of the need for people to feel empowered to achieve that.

However we all then have to choose to be empowered for it to work – no-one can give us empowerment, we have to choose to behave in that way – and we are habituated to being victims of circumstance.

So how do we become more empowered? We have to take responsibility for our own actions and attitudes. If we know that we have done the best we can, we stand by that: if we know we have made a mistake, we own up, apologise, make it right. We recognise if we’re not in the mood for something we have to do, and do something to change that mood. We admit if we need help, and ask for it. And we treat others as we wish to be treated, even if they don’t reciprocate.

And if you are one of those ‘bosses’, then you need to encourage your team members to adopt the behaviours I’ve listed. Notice and acknowledge when they are behaving in a grown-up way. Encourage them to show initiative, to be proud of what they achieve, and to feel Ok about admitting to something that isn’t so good, even if it doesn’t always work out. And don’t fall into the ‘boss’ trap: remember to adopt empowered and empowering attitudes and behaviours yourself.

Most people are grown-ups and are good at making their personal lives work for them. Let’s apply the same attitudes and capabilities in the workplace, and have organisations where people feel in control and valued for being the grown-ups they are.

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HAVING A TECHNOLOGY FREE DAY

These days technology is everywhere, its unavoidable and many of us live our lives through technology. You’ve only got to step on a train or a bus or the tube and what you’ll find is a carriage full of people locked into the small world of technology held within their hands. The tablet, the kindle, the i-phone they are the new newspapers, the new books and the new cinemas. It’s where we find everything we need and we have become very dependent upon them. Could you imagine a day without your phone, your email, and your computer? The answer is probably no.

There was an attendee on our Journey to Mastery programme this year, who came in distraught one session because they had lost her i-phone. A whole week with no access to that virtual world that these technologies allow us into and they were at a loss as to what to do. It started me thinking, what would we do if we gave up technology for just one day? Have we become so dependent on it that we can’t?

It’s an interesting thought.

Now I go on Facebook quite regularly and recently I’d noticed that it had crept into my life more than I’d like it to have. I found myself checking it in between my work tasks, and whereas before maybe I went online once a day I would find myself checking numerous times in one day. So I’ve decided to give myself a break from it for a while, and what I’ve noticed is that I have a lot more time to get things done! I am also having better conversations with my friends and family than I have before. It’s only been a week but I’ve really noticed the difference.

Let us look at technology in the workplace. Now we are inundated with emails in our inbox everyday I don’t know many people who get less than 50 emails a day in their inboxes at work. There is an overload of information, but not much real communication going on. When you look at the research into communication the majority of communication (65%+) is got through physical signals, and just 7% of communication comes through the written word alone. So that is a 93% chance of a miscommunication by just using the written word alone, and yet, most of us now rely on that written communication as our primary way of contacting others whether it be by text or by email.

There’s another side to technology, the fact that it drains our energy. I don’t know many people who are energised by being at their computer terminal all day. I don’t know many people who after a 30minute foray on Facebook feel ‘raring to go’. So when we are all feeling under pressure and are tired and stressed, perhaps a day without technology might just allow us to recharge and regain our energy?

My belief is that the world around us IS a place of abundance. It is designed so that it can feed us energetically. When you look at small children they know absolutely how to interact with the world so that it feeds them. They use all their senses so that the world becomes a place of adventure, fun and fulfilment. So why don’t we see if we too can tap into the wonder of the world without technological interference?

As most of you will know at Meta we talk about ‘filling your fuel tank’. We talk about the fact that most of us right now are running our own internal energy fuel tanks on empty and we need to top them up. My suggestion is that by just taking one day a week away from technology, you can top up your fuel tank more fully.

Now technology is all around us, its impossible to have a technology free day at work these days, but we could control our home environment. If you didn’t have your phone, your computer, your tablet, your kindle, your TV for one Saturday or Sunday, what would life be like? What would you do? Think about it for a moment.

If the world is a place of abundance, if it is set up to feed you and energise you, what could you do in that day to refill your fuel tank and get yourself ready for the week of work that is ahead? Remember when Sundays were a day of rest? Maybe that was for a reason! So how about we go back to a time when we got out into nature, talked more, interacted with the world more, became more involved IN the world rather than escaping the world.

The world is a big place. Vast in fact, why not tap into the potential and energy that it provides? Why not have one day a week having adventures and having fun? A day free from technology – a day of love, laughter and joy. A day reconnecting with the world, and reconnecting with those we love.

The festive period is all about reconnecting and remembering. So take just one day to refill your fuel tanks, to get them full to the brim, to get excited about life again, to just go and have FUN. We think you deserve that.

Have a wonderful festive period all of you,

With love,

Jo and Di xxx

 

 

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WHY WE NEED TO TAKE OUR SLEEP MORE SERIOUSLY

Why one hours extra sleep is good for you and good for business! 

Right now at Meta we see so many of our friends and customers suffering. You’re tired, actually forget tired you’re exhausted and the work/life balance well lets just say there’s not much balance in it at all! So what can you do about it?

Well, one of the places we THINK we can save time is by shaving time off the amount we sleep, however if we interrupt our REM sleep (which if you have 7 hours or less a night you ARE) then your mind doesn’t get the opportunity to process the information/emotions/problems from the day before, so when you wake up you’re still processing the information from the previous day. Think about that for a moment – as you read this article do you struggle to absorb the information? When you get to work, do you already feel like your mind is half full and that it won’t take much to fill it? That’s because it is!

You see because many of us are under medium to high level stress it means that the stress hormones in our body are controlling which part of our brain is activated. When we are not stressed we utilise our conscious brain (this is about 1% of our brain by the way). Its used to analyse, process and is good for making good, thought out and rationalised decisions. However when we are under the stress that most of you will be feeling right now the body shifts to the ‘fight of flight’ response and switches to use the sub-conscious part of our brain (the other 99%) that is excellent at making quick decisions (should I fight or should I take flight?), but not about thinking things through! The sub-concsious brain, although able to process things  about 1 million times quicker than our conscious brain, does not have the capacity/ability to think things through and analyse the data to come up with an informed response. Its an instant YES/NO, this or that – its binary thinking. So when you think about this for a moment, it makes sense of some of the short-term knee-jerk decisions that are being make in the workplace and indeed in the wider world!

Our body requires sleep, its not a luxury, it’s a necessity! We are an amazing feat of co-operation; 60 trillion cells all working together to make us. Those cells need time to regenerate and get themselves working properly and that is why we need to sleep. We need time to absorb and process the day and to heal and regenerate at a cellular level.

In recent sleep research it has been proven that just ONE hour more sleep has an exponential effects on the body. Not only does it enable our conscious mind (that bit we use in our work day to day) to analyse, make good decisions, be more effective, process things quicker, and improve problem-solving skills. But when we get more sleep it re-activates our immune system (which for most of us is not working due to the amount of stress hormones running around our bodies which shut it down – more on that in another update) and it activates genes in our DNA that are beneficial to our health.

The study compared those that got 6.5hours sleep compared to 7.5 hours sleep, so 7.5 hours sleep is what we all should be aiming for. Personally I’m a big guy and I KNOW I need my sleep, I get at least 9hours which according to the research is what teenagers need  – so I guess I’m just a big kid! However many of you will be reading this getting an average of 7 or less hours sleep. So if you want work and life to feel easier, if you’re sick of being tired, getting sick and feeling like there’s not enough hours in the day to get everything done, then get yourself an extra hours sleep!

Don’t take my word for it, do your own empirical research and see what that extra hour of sleep can do for you. Ever since I found out about this I’ve been passing this information on to people that I’m working with. The response I’ve got from those that have given it a go has been really encouraging, it really does seem to work!

For more information on this check the BBC website where the programme ‘Trust me I’m a doctor’ explored this very research in a brilliant episode at the end of last year – http://www.bbc.co.uk/news/magazine-24444634

Have a great month,

Jo xx

CEO of Meta

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REGAINING PERSPECTIVE

Have you ever had that one small thing that didn’t go as you wanted? I say ‘small thing’ but of course, I mean that thing that becomes the only thing that happened that day!! Somehow, no matter how much goes right in a day, the one thing that doesn’t is the one that takes over your thoughts, your view of yourself and others, and your mood. We know, logically, that it is a minor part of our life and that we will probably forget it eventually, but emotionally, it fills our world.
So how do we regain our perspective when something catches us like this? Continue Reading →

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